Sales
Sales analytics
Lead generation, funnel velocity, potential-to-regular conversion and the big-potential watch list.
US-010 · US-011 · US-012 · SRS §5.A.4
Lead generation
40 newSadiq
16
Arun
11
Priya
8
Karthik
5
Counted on clock-in date, so a customer created in March stays in March even after converting in May (AC-010-003).
Funnel & velocity
Potential
47
Trial
21
Regular
14
Potential → Trial
34 d
Trial → Regular
61 d
Conversion ratio
potential → regular| Engineer | Opened | Regular | Ratio | Read |
|---|---|---|---|---|
| Sadiq | 16 | 6 | 38% | Strong |
| Arun | 11 | 4 | 36% | Strong |
| Priya | 8 | 1 | 13% | Volume, not traction |
| Karthik | 5 | 3 | 60% | Few but converting |
Eight accounts opened and one converted is names, not pipeline. Conversion is attributed to the period the customer was opened in, not the period they converted (AC-011-004).
Big-potential watch list
3 reviews due| Customer | Stage | Monthly potential |
|---|---|---|
| Sri Balaji Hospital | Trial | ₹4.2 L |
| AYYAN INDUSTRIAL SOLUTIONS | Regular | ₹3.8 L |
| Cine Projection Co | Potential | ₹2.9 L |
Threshold value is open question V-01. An operational estimate, not a ledger figure.
Business-critical escalations
live SLA monitor| Job number | Customer | Sub-status | Target date | SLA |
|---|---|---|---|---|
| WO/26-27/00412 | Femmevita | In Progress | 18 Aug | 12 days over |
| WO/26-27/00474 | KTPL Medical | Alloted | 04 Sep | 5 days to go |
The SLA is the target date the Service Head enters when the job is flagged business-critical — a per-job commitment, not a system-wide clock (AC-009-002).