Front office
Record the customer's decision
The decision is reached offline, by phone or email. The system records the outcome, not the conversation.
UC-007 · US-016
WO/26-27/00471 · quotation rev 2 · ₹7,800
Sent 8 days ago
Approved or Rejected
Dr. Anand — Biomedical Head
30 Aug 2026
approval-email-30aug.pdf
This quotation has been outstanding for 8 days. The follow-up threshold is 7 days, so a reminder was raised yesterday and the job appears on the quotation ageing report.
Approval releases the job for allotment. Rejection blocks repair permanently, routes the unit to a return challan, and marks the hours already spent as unbilled.