Executive MIS
Quotation ageing
Are we slow to quote, or is the customer slow to answer? Those need completely different fixes.
US-051 · UC-007
Where the time goes
41 quotations · Aug 2026Diagnosis → draft
1.4 d median · 4 d worst
Draft → sent
0.9 d median · 3 d worst
Sent → decision
6.3 d median · 22 d worst
Our time — 2.3 d
The customer's time — 6.3 d
Split this way, responsibility for a delay is not a matter of opinion. We are not the bottleneck here — but a quarter of quotations still sit unanswered past the seven-day threshold.
Open quotations by age
4 past 7 days| Bracket | Count | Value | Chased |
|---|---|---|---|
| 0–2 days | 3 | ₹24,100 | n/a |
| 3–5 days | 4 | ₹31,600 | n/a |
| 6–10 days | 3 | ₹18,900 | 2 of 3 |
| 11 days + | 1 | ₹7,800 | not chased |
Does chasing work?
| Sent | Approved | Rate | |
|---|---|---|---|
| Chased at least once | 14 | 11 | 79% |
| Never chased | 27 | 16 | 59% |
Chased quotations approve at a materially higher rate. On this evidence the seven-day reminder pays for itself.
Revisions
| Versions before decision | Quotations | Median total age | Approval rate |
|---|---|---|---|
| 1 — sent once | 29 | 7.1 d | 72% |
| 2 | 9 | 14.8 d | 67% |
| 3 or more | 3 | 26.0 d | 33% |
Ageing spans the whole exchange from first diagnosis to final decision, not just the last version (AC-051-005).